Case Studies
Marketing and advertising

How Finmap Helps Marketing Agencies Bring Financial Order

Julia Polinyak
Financial expert at Finmap

A marketing agency can grow rapidly: new clients, campaigns, budgets. But when finances are chaotic — all this growth turns into risk.

Fact: almost 50% of invoices in the marketing field are paid late. Add to this the dependence on a few large clients and the absence of P&L — and your agency becomes a hostage to others’ decisions.

In this article, you will find answers to three key questions without which it is impossible to reach a new level of financial management.

Why does an agency operate uncontrollably without cash flow forecasting?

In marketing agencies, the primary problem starts not even with clients, but internally. Incomplete or outdated reports, lack of discipline in financial management — and the owner sees the real picture only after the fact.

At that moment, there may already be no money left for salaries or payments to contractors.

Without up-to-date data, it is impossible to forecast cash flow. And without a forecast, the agency operates uncontrollably: spending more than it earns, delaying payments, and disrupting budgets.

Accurate financial management helps executives see trends and problems before they become a threat to the business. — Plymouth University

Quality data is not bureaucracy, but the key to profitability and peace of mind for the owner.

That’s why we recommend creating or choosing a single system where all financial data will be collected. Ideally, this tool should be as automated as possible: it will save time and reduce routine.

With such a system, you will be able not only to react after the fact, but also to forecast revenues and cash flow, which will open the way to stability and growth.

What a Forecasted Cash Flow Provides

  1. Early detection of cash gaps.
    You can see when there won’t be enough money in the account to pay salaries, taxes, or contractors.
  2. Ability to make informed decisions.
    Expanding the team, increasing advertising budgets, or entering new markets becomes safer because it’s clear whether the cash flow can handle it.
  3. Scenario analysis.
    You can model what will happen if a client delays payment by 30 days, or how a new contract will affect overall liquidity.
  4. Transparent communication with the team and investors.
    When clear forecasts exist, the owner can confidently justify decisions to the team and partners.
  5. Reduced stress for the owner.
    Instead of chaotic account checks — a clear understanding of the company’s financial state tomorrow, in a month, or in a quarter.

Take a short checklist — and in a few minutes, you’ll understand whether control over cash flow in your agency is really in your hands:

Question Signal
Do clients ever delay payments by more than 15 days? Risk of cash gaps
Do you have an accurate forecast of account balances for 1–2 months ahead? Lack of planning
Is it tracked how many team hours are actually paid for by the client? Revenue leakage
Do you know how increased expenses (on advertising or contractors) will affect profit? Lack of scenario analysis
Is there a single system managing all finances, or is it Excel + messengers + notes? High risk of chaos
Do you ever pay contractors or media platforms earlier than you receive money from the client? Potential cash flow gap
Do currency fluctuations affect your budgets and margin? Hidden losses
Does one client bring in more than 40% of your revenue? Dangerous concentration
Is there a gap between planned and actual team utilization? Lost income

If you recognized your agency in this checklist, it means the problem with cash flow planning is already affecting the profitability and stability of your business.

The next step is to understand how exactly you can bring order to your finances and get the tools for forecasting.

Key Finmap Tools for Financial Planning

If you chose Finmap as the foundation for financial management, you received more than just a convenient register of transactions. It’s a tool with bank integrations, the ability to import statements, automation through auto-rules, and delegation of responsibilities.

But most importantly — Finmap allows not only to see cash flow in real time but also to forecast it. For this, the system provides several key tools.

1. Upcoming Payments

In Finmap, you can add transactions with a future income or expense date. This turns regular record-keeping into planning: you can see in advance how account balances will change on a specific day.

This approach allows you to control liquidity and avoid situations where expenses overlap with delayed client payments.

Future payments
Future payments to the marketing agency in Finmap

2. Payment Calendar

In Finmap, the calendar is generated automatically based on upcoming transactions. It shows when the company may face a cash gap and which specific payments are causing it.

Thanks to this, the owner can negotiate a prepayment with the client in advance, postpone internal expenses, or plan a reserve fund.

Finmap Payment Calendar
Finmap Payment Calendar

3. Toggle “Include Future / Exclude Future”

This tool allows you to view finances from two perspectives with a single click. In the “with future” mode, you see a forecast: whether there will be enough funds for salaries, contractors, and taxes if all planned transactions are executed. In the “without future” mode, you see the actual situation as of today.

It is the comparison of these two views that gives the manager key information: how far the company is deviating from the plan and where risks arise.

Forecasted cash flow in Finmap
Forecasted cash flow in Finmap

Together, these tools transform financial management from a reactive process into proactive control.

This gives a marketing agency a number of tangible advantages:

  • Systematic approach instead of chaotic spreadsheets and messengers
  • A single source of truth about the company’s money
  • Predictability of finances weeks and months ahead
  • Optimal use of team resources and time
  • Clear benchmarks for financial decisions

Why is the business at risk without control over receivables and payables?

In marketing agencies, financial risks often arise not from the lack of clients, but from payment delays. The work is done, invoices are issued — but incoming funds have to be waited for weeks.

The British publication Financial IT states:

For the marketing and advertising industry, the level of overdue invoices is about 49% — that is, almost half of invoices are paid later than the established deadline.

An additional risk factor for marketing agencies is the concentration of income on a few key clients.

Studies in recent years indicate that about 15% of agencies receive more than a quarter of their income from a single client, and this is already considered a critical signal for financial stability.

Now ask yourself:

  1. Can you clearly name the TOP-3 clients who bring the most profit?
  2. Do you know which client most often delays invoice payments?
  3. Can you currently see the amount of debt for each client?
  4. Do you know which client owes your agency the most?
  5. Do you analyze what share of total revenue is generated by your TOP clients, and how safe this is for the business?

If you cannot answer these simple questions — it means that mutual settlements in the agency are running out of control.

And until there is a system that shows this picture in real time, your business depends on chance, discipline, and the goodwill of clients.

How Finmap Restores Control over Mutual Settlements

To ensure that mutual settlements no longer remain a “blind spot,” Finmap offers two key reports that give the agency owner transparency and real-time control.

  • The Accounts Receivable report shows which clients owe money right now, how much, and which payments are still pending. This allows timely response to debts, control over client discipline, and avoidance of unexpected cash gaps.
Debtor report in Finmap
Example of a Debtor report in Finmap
  • The Accounts Payable report helps track obligations to contractors, freelancers, or services. Thanks to this, the owner understands which payments need to be prioritized and can plan expenses without the risk of disruption.
Accounts Payable report in Finmap
Example of an Accounts Payable report in Finmap

Additionally, Finmap offers analytical reports that allow you to assess profitability for each client. This makes it possible to determine which customers generate the main share of income and how dependent the business is on them. In this way, the owner can timely identify the risk of dangerous concentration and make decisions about portfolio diversification.

Profitability analysis in Finmap
Customer analytics and profitability analysis in Finmap

Bonus: Invoicing in Finmap

In addition to controlling receivables and payables, Finmap has another useful tool — creating invoices for clients. You can generate an invoice for your services directly in the system and, if necessary, immediately send it to the client by email.

Example of an invoice created in Finmap
Example of an invoice created in Finmap

This is not the core function of financial management, but a pleasant bonus: invoices are generated quickly, in a unified style, and always remain under control within your financial system.

Why is it impossible to assess the real state of the business without P&L?

Financial management will not be complete as long as the agency owner only sees the movement of money in the accounts. The main question is not how much money came in, but how and when exactly this money was earned and what result it brought.

To move from operational control to strategic vision, a P&L — Profit and Loss statement — is needed.

It shows:

  1. The origin of income. Which projects, clients, or channels generated revenue, and in which period.
  2. The real financial result. Net profit (overall and by projects) after accounting for all expenses, not just account balances.
  3. The efficiency of the operating model. Whether the business generates profit or is limited to simply moving funds between accounts.
  4. The structure of expenses. Where the company’s main costs are concentrated — staff, contractors, marketing, or administrative expenses.
  5. The dynamics of development. How profitability changes month by month and whether the company is truly moving toward growth.

Cash Flow and P&L do not compete with each other — they complement one another. In the table below are practical questions that concern every agency owner and the report where you will find the answers.

Where to Find the Answers: Cash Flow or P&L?

Typical Question for an Agency Owner Report Why This One?
Will there be enough money next month for salaries and contractor payments? Cash Flow Shows account balances and upcoming payments, allowing prediction of cash gaps.
What profit did the agency make this quarter? P&L Determines net profit for the selected period after accounting for all expenses.
Which expenses most often exceed the budget and how critical is it? P&L Details the structure of expenses and shows deviations from the plan.
Which projects or clients are truly profitable? P&L Allows distribution of income and expenses by direction and assessment of profitability.
Can the advertising budget be increased without risking a cash gap? Cash Flow Makes it possible to check whether current liquidity can handle increased expenses.
How is the agency’s financial result changing month by month? P&L Reflects profitability trends and business development over time.

Cash Flow shows whether there is enough money for daily obligations. P&L answers whether the business is profitable and in which direction it is developing. Only together do these two reports provide you with control in the present moment and a strategic vision for the future.

How Finmap Helps Build a Complete P&L

In Finmap, the Profit (P&L) report is generated automatically based on the company’s data. It works on the accrual method: income and expenses are attributed to the period when the contract was signed or obligations were fulfilled.

The report is flexible and multi-level. With filters, you can analyze not only the overall picture but also profitability by clients, projects, directions, or even individual campaigns.

It is also important that Profit in Finmap has several visualization formats: charts, tables, and diagrams. This allows you to look at the same figures from different perspectives — from overall dynamics to a detailed structure of expenses and income.

Profit report in Finmap
Example of a Profit report in Finmap
Profit report in Finmap
Example of a Profit report in Finmap
Profit report in Finmap
Example of a Profit report in Finmap
Profit report in Finmap
Example of a Profit report in Finmap

This approach reduces the errors inherent in simple cash-based accounting and provides managers with a tool for strategic decisions.

Why P&L Matters for a Marketing Agency

  1. Understanding true margin. In an industry with retainers and project-based payments, it becomes clear where the business earns and where resources are being spent.
  2. Transparency for investors and partners. It is easy to show the real financial result, not just reconcile balances.
  3. Scenario comparison. You can evaluate how profitability will change with a budget increase or the launch of a new client.
  4. Identifying hidden unprofitable clients. If payments come in regularly but expenses exceed income — this is immediately visible in the P&L.
  5. A basis for strategic decisions. Expanding the team, entering new markets, or optimizing expenses is based on facts and forecasts.

A Financial System as the Key to Agency Growth

The key to stability and development is not the number of clients or projects, but a financial system that shows reality.

Forecasted cash flow, control over mutual settlements, and P&L — three pillars without which no agency can confidently build a strategy.

Finmap helps bring everything together:

  • see the real state of finances at any moment;
  • forecast future payments and avoid cash gaps;
  • control client debts and payment discipline;
  • analyze business profitability by clients, projects, or directions;

No more chaotic decisions — only strategic development based on facts.

Try Finmap — and see how your agency can reach a new level of financial order!

Frequently Asked Questions

  1. How often should financial data be updated in an agency?
    It is recommended to manage finances in a mode as close to real time as possible. Even a delay of a few days in recording transactions reduces forecast accuracy and increases the risk of cash gaps.
  2. What is the difference between Cash Flow and P&L?
    Cash Flow shows the movement of money — when and how much actually entered or left the account. P&L reflects the financial result — income and expenses in the period, regardless of the payment date.
  3. How to assess dependence on a single client?
    You analyze the share of revenue generated by individual clients. If one client provides more than 25–30% of revenue, this creates a risk of financial instability in case the contract is lost.
  4. Which expenses are most often overlooked?
    “Invisible” expenses include freelancers, contractors, regular subscriptions to services, and unpaid client hours of the team. They often reduce real margin, even when revenue is growing.
  5. How to avoid cash gaps in a marketing agency?
    The basis is planning. It is necessary to forecast future inflows and outflows, use the Payment Calendar, and control accounts receivable. If cash gaps occur frequently, it is recommended to have a reserve fund to cover at least 1–2 months of operating expenses.
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Julia Polinyak
Financial expert at Finmap
  • Accounting Expert, LLC "Academy of Accounting" (2021–2024).
  • Accountant, LLC "Paper Group" (2020–2021).
  • Accountant, LLC "Auditing Firm Winner Consulting" (2018–2020).
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