Case Studies
Beauty and health

Financial Management for Gyms: The Real Smartass Case That Transformed the Business

Karina Shevchenko
Financial Expert at Finmap

The money flow in gyms is usually intense: memberships, drop-in visits, personal training sessions, space rentals, sports nutrition sales — dozens of transactions every day.

Now add trainer salaries, equipment costs, utilities, taxes, and repairs — and you’ve got a financial whirlpool where it’s easy to lose control.

That’s exactly the kind of reality Smartass, a Kharkiv-based gym serving hundreds of clients daily, was operating in. But behind the scenes of this dynamic business, chaos was running the show:

There were gaps between the reports and reality. Cash was tracked separately. And that didn’t work for me at all — because I had zero visibility into the cash flow.
— Maksym, owner of Smartass Kharkiv

While the financial chaos was draining time and energy, the business couldn’t grow strategically. But everything changed when Maksym decided to systematize financial management, connected Finmap, and — together with a financial director — brought order to the numbers.

In this article, you’ll learn:

  • how a gym owner went from reporting chaos to complete financial transparency;
  • how automation helped plan dividends and staff bonuses;
  • which insights reshaped the financial approach — and what’s next for the business.

Keep reading — and you’ll see how a real-life case proves: finance can be simple, and running a business can be calm and predictable.

Why Manual Financial Tracking Was Holding Smartass Back

Every day, Smartass generated dozens of financial transactions — but the owner only saw fragments of the full picture. Cash operated on its own terms: administrators reported inconsistently, sometimes with delays, sometimes with mistakes. Maksym received scattered numbers, tried to reconcile them manually, and often found discrepancies between reports and reality.

Some things were accounted for, some were duplicated, some weren’t tracked at all. Cash was calculated separately.
— Maksym, owner of Smartass Kharkiv

To find out how much cash was in the register, Maksym had to message administrators, wait for their replies, and manually calculate everything on a calculator. Instead of a clear system — endless clarifications and manual math. It consumed time, created constant stress, and made it impossible to plan the business’s growth.

I had to calculate everything manually once a week or month, trying to figure it all out somehow. It was extremely inconvenient. Especially considering we already had a tool for this — and just weren’t using it.
— Maksym, owner of Smartass Kharkiv

As a result, he couldn’t forecast dividends or plan major expenses in advance. The business was operating reactively — responding to situations instead of proactively managing them.

Common Financial Challenges the Business Faced

Problem How It Showed Up Consequence
Reporting gaps Some transactions weren’t recorded or were duplicated Data didn’t match reality
Cash control Had to ask admins and count everything manually Constant time loss
No forecasting Only saw sales and expenses as they happened No planning for dividends or major expenses

What Triggered the Implementation of Finmap

Maksym admits that he had been unhappy with the financial situation for a long time — he just didn’t know who could fix it. The team was busy with their own tasks, and he didn’t have time to dive into the numbers himself. So the chaos dragged on for months — until the opportunity finally came to change everything.

When you offered to help fix it, I realized that in just a few months, we could turn it all around.
— Maksym, owner of Smartass Kharkiv

The key turning point was realizing that there was no need to search for someone responsible within the team or try to implement a system alone. There was a ready-to-use tool — and people who took over the process. This allowed the business to keep running while implementing changes in parallel, without placing extra burden on the owner or the team.

The first step was introducing a structured approach to cash tracking. Now all transactions — from received payments to cash deposits — are recorded in the system automatically, instead of being manually collected through messages from administrators.

Next, the team set up regular weekly reporting calls. Once a week, Maksym gets a complete overview: what’s been done, what’s in progress, and which payments are scheduled. This eliminated the need for him to check numbers daily or micromanage the staff.

Finmap began to be used to its full potential — not just for viewing balances, but also for forecasting expenses and income. Maksym received access rights to independently analyze the data and make changes when needed.

Another important improvement was the proper distribution of large expenses. Now, when the club purchases expensive equipment or plans technical maintenance, those costs are spread out over several months. This helps avoid sudden financial “dips” in reporting and allows for more accurate planning of cash gaps.

We started allocating expenses properly. Now we can plan technical maintenance for the whole year — instead of taking a hit in one specific month.
— Maksym, owner of Smartass Kharkiv

Triggers that Prompted Action

Trigger Solution
Tired of chaotic reporting Sought an external solution
Lack of time within the team Delegated the process to a financial expert
Desire to plan business growth Built a foundation for forecasting

From Manual Calculations to a Structured System

Today, financial management at Smartass runs like a well-oiled machine. Maksym no longer spends evenings doing calculations or messaging administrators to find out how much cash is left at the front desk. All the information is in the system and updates in real time.

Now everything’s finally in order when it comes to managing cash. I see everything clearly in the system.
— Maksym, owner of Smartass Kharkiv

The process has become easy and predictable. Once a week, there’s a call to discuss what’s been done, which payments have been made, and what’s still planned. After that, the owner can calmly focus on growing the business — without worrying about daily control.

It’s really convenient for me because once a week we go over everything that needs to be discussed. I don’t have to remind anyone about anything.
— Maksym, owner of Smartass Kharkiv

Another major shift is the ability to forecast. Now Maksym can plan dividends, staff bonuses, salary increases, and large expenses in advance. The club stopped operating “after the fact” and started looking several months ahead.

In addition, the owner became more engaged in the financials: he analyzes statistics, reviews performance metrics, and adjusts data himself. This helps him make informed decisions — and feel in control of the business.

How Finmap Transformed the Club’s Financial Processes

Before After
Scattered data Clear finances in one place
Manual control Automated tracking and reporting
No forecasting Planned expenses and income
Chaotic communication Structured weekly calls and reports

Insights for Entrepreneurs

Maksym’s experience revealed several key lessons that can benefit any business owner.

First, he realized that the biggest problem isn’t the lack of money — it’s the lack of understanding where the money is going. When data is incomplete or chaotic, every decision becomes guesswork instead of a controlled process.

Secondly, he became convinced that automation relieves the lion’s share of operational burden. Now, instead of constant clarifications and manual calculations, the team follows a clear process — and Maksym receives all the summary information in a convenient format.

Thirdly, he saw that financial management isn’t a luxury for large companies — it’s a basic necessity for any business with daily operations. Forecasting brings confidence and allows for strategic decisions, rather than constant firefighting.

“The most valuable result is that I see the result,” — says Maksym, emphasizing that the true value of financial management lies in witnessing real changes, not just pretending to have control.

What Financial Order Brings to Your Business

Insight Value
Transparency Enables fast and confident decision-making
Consistency Provides rhythm for the team and peace of mind for the owner
Forecasting Makes it possible to plan dividends and major investments

Business Planning and Scaling

For Maksym, implementing financial management was not the end point, but just a starting platform. Now that all the basic processes are in place, he is moving to the next stage — deep financial planning.

What lies ahead is creating detailed budgets several months in advance, to forecast expenses and income, identify potential cash gaps, and avoid unpleasant surprises.

Now I can forecast the bonus system, pay rates, and salary increases with more confidence.
— Maksym, owner of Smartass Kharkiv.

The club plans to optimize its bonus programs for staff, making them fairer and more transparent. This will not only help retain top trainers but also motivate the entire team to deliver results.

Future plans also include scenario analysis: what happens if rent or equipment costs increase, how the situation changes with more clients. This will enable the business to be managed not just at the moment but with a clear long-term strategy.

Action Plan for Further Business Growth

Action Plan Expected Effect
Detailed budgets Control of cash flow gaps
Optimization of bonus programs Staff motivation
Scenario analysis Preparation for different development scenarios

The implementation of systematic financial management became a true turning point for Smartass.

The business no longer lives from one report to the next — it plans, forecasts, and looks confidently into the future. Maksym got rid of chaos, manual calculations, and endless clarifications within the team. Instead, he now has a transparent system that shows the real state of affairs, tells him when and how much can be spent or taken as dividends, and enables him to run the business — not just react to it.

Yes, of course I can recommend Finmap!
— Maksym, owner of Smartass Kharkiv.

This case proves: financial management is not unnecessary bureaucracy, but the key to growth and business stability. It gives the owner a chance to free their mind from small details, focus on development, and finally feel in control of their business.

If you recognized your own business in this story — it’s time to bring order to your finances. The sooner you see the full picture, the faster you’ll be able to make decisions that lead to profit and scaling.

Frequently Asked Questions

1. How do I know if my business needs financial management?
If you can’t see the full picture of your cash flow, reports don’t match reality, and you have to count the cash manually — it’s already a signal that it’s time to systematize your finances.

2. How long does it take to implement financial management like in Smartass?
In Maksym’s case, the first results appeared within a few weeks, and full reporting order was established in a few months.

3. Does the business owner have to manage Finmap personally?
No, the owner gets a transparent system and access rights to see the big picture. Routine tasks are handled by a financial manager or administrators.

4. What if the business has a lot of cash transactions?
These businesses benefit the most: cash is automatically tracked in the system, and there’s no need to message employees or do manual calculations daily.

5. Does financial management help with planning and forecasting?
Yes, that’s one of its main benefits. At Smartass, they now forecast expenses, plan dividends, and even structure the team’s bonus system months in advance.

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Karina Shevchenko
Financial Expert at Finmap
  • 20+ years in finance.
  • Business consultant specializing in management accounting and budgeting.
  • Financial expert at Finmap since 2022.
  • Financial Director (2019–2022).
  • Chief Accountant (2004–2019).
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